Dear Customer,
This message serves to inform you of changes to our General Terms and Conditions (GT&C) and Service Level Agreement (SLA) which will take effect as of May 1st, 2026.
This applies to all Customers with current or future Order forms governed by our GT&C.
Below is an overview of the key changes:
-We have added Section 1.5 to cover data sharing where Services are purchased by commercial partners
-We have added Section 1.7 and updated Sections 1.4 and 5.1 to cover new features and our new Data Services (as defined in the GT&C)
-We have added Section 9.6 to ensure that Additional Offerings are governed by the GT&C.
Our SLA now defines which Source Workspace components are covered and which are excluded due to their status as Beta Features.
You can review the updated GT&C and SLA below. If you have any questions, please contact legal@source.ag.